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Online Craft Stores vs. Physical Stores: Pros and Cons of Virtual Shopping

Date: 05-07-2023

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When it comes to picking between online craft stores and physical stores, it's like choosing between two different worlds of crafty goodness. Online stores offer convenience galore, with the power to shop in your PJs from the comfort of your couch. You can browse, order, and have those goodies delivered right to your doorstep. 

On the other hand, physical stores bring that tangible experience, where you can touch and feel the materials, and maybe even stumble upon unexpected treasures. It's all about finding the balance between virtual ease and the thrill of in-person exploration.

In this article, we’ll look at the different ways that these craft stores and physical stores are different from one another, as well as the pros and cons of each. 

 

What are the pros of online craft stores?

 

Convenience

Online craft stores provide unparalleled convenience, allowing you to shop from the comfort of your own home, at any time that suits you. No need to travel or adhere to store hours. It's like having a craft store that never closes, always ready to fulfil your creative needs.

 

Extensive product variety

These stores offer an incredible range of crafting materials, tools, and supplies. You can find everything from mainstream products to unique and niche items, expanding your creative possibilities. Whether you're looking for trendy supplies or specialised materials, the online craft store has got you covered.

 

Competitive prices and discounts

Online platforms often have competitive pricing, and they frequently offer discounts and promotions. This enables you to find great deals and save money on your craft supplies. With a little savvy shopping, you can stretch your crafting budget and get more bang for your buck.

 

Inspiration and resources

Online craft stores often Feature blogs, tutorials, and project galleries, providing a wealth of inspiration and ideas to fuel your creativity. You can also join online communities to connect with fellow crafters and share your work. From step-by-step guides to captivating project showcases, these resources will keep your creative juices flowing.

 

User reviews and ratings

When shopping online, you can benefit from customer reviews and ratings, giving you insights into the quality and usability of products. This helps in making informed purchasing decisions. By tapping into the collective wisdom of other crafters, you can choose products that have been tried, tested, and recommended by the community.

 

Accessibility

Online craft stores It transcend geographical boundaries, allowing you to access supplies that may not be readily available in your local area. You have the opportunity to explore products from various sellers and brands, broadening your options. No matter where you are in the world, the virtual shelves of the online craft stores are just a few clicks away.

 

Speedy delivery

Many online stores offer fast and reliable shipping services, ensuring that your craft supplies reach your doorstep in a timely manner. This eliminates the need to wait or make extra trips to physical stores. With efficient shipping options, you can get started on your crafting projects without delay.

 

What are the cons of online craft stores?

 

Lack of tangibility

One drawback of online craft stores is the inability to physically touch and examine products before purchasing. This can sometimes lead to receiving items that may not meet your expectations in terms of colour, texture, or quality.

 

Shipping and delivery time

Depending on your location and the store's policies, shipping and delivery times can vary. This means you may have to wait longer for your craft supplies to arrive, especially if you're eager to start a project.

 

Limited personal assistance

While online customer service is available, it may not provide the same level of personalised assistance and guidance as face-to-face interactions in physical stores. You might miss out on immediate answers to your questions or hands-on help with selecting the right materials.

 

Returns and exchanges

Returning or exchanging items purchased online can be a bit more cumbersome. It may involve packaging, shipping, and potentially incurring additional costs. This process can be less straightforward compared to returning items directly to a physical store.

 

What are the pros of physical craft stores?

 

Tangible experience

Physical craft stores Allow you to touch, feel, and examine materials before making a purchase, ensuring they meet your expectations and requirements.

 

Immediate gratification

With physical stores, You can take your craft supplies home immediately, without having to wait for shipping or delivery.

 

Personalised assistance

In-person shopping provides the opportunity to receive personalised assistance from knowledgeable staff who can offer guidance, recommendations, and help troubleshoot any crafting challenges.

 

Local support and connection

Shopping at physical craft stores supports local businesses, contributing to the growth and vibrancy of your community. It also allows you to connect with other crafters, share experiences, and build a sense of belonging.

 

Inspirational displays

Physical stores often Showcase stunning displays of completed projects, providing inspiration and ideas for your own crafting endeavours.

 

Workshops and classes

Many physical craft stores offer workshops, classes, and demonstrations, allowing you to learn new techniques, expand your skills, and connect with fellow craft enthusiasts in a hands-on environment.

 

What are the cons of physical craft stores?

 

Limited selection

Physical craft stores may have limited space to display their inventory, resulting in a narrower range of products compared to online stores. You might not find the specific item or variation you're looking for.

 

Travel and store hours

Visiting physical stores requires travel, which can be inconvenient and time-consuming. Additionally, their operating hours may not always align with your schedule, limiting your ability to shop when it's most convenient for you.

 

Potential higher prices

Physical stores Often face higher overhead costs, such as rent and staff salaries, which can contribute to slightly higher prices compared to online retailers.

 

Limited inspiration and community

While physical stores can provide a sense of community, the access to a wide range of inspiration, tutorials, and project ideas may be more limited compared to the vast resources available online. It may be harder to connect with a larger crafting community.

 

Impersonal assistance

While some physical stores offer helpful staff, the level of personalised assistance can vary. You might encounter situations where staff members lack in-depth knowledge or are unavailable to provide guidance for your specific crafting needs.

 

Which option is better for me?

Well, it really depends on your crafty preferences and lifestyle. 

If convenience is your top priority and you love the idea of shopping from the comfort of your couch, then online craft stores are your jam. They offer a vast selection, great deals, and the ability to connect with fellow crafters in virtual communities. 

On the other hand, if you enjoy the experience of browsing aisles, touching materials, and getting immediate assistance from knowledgeable staff, physical craft stores might be more up your alley. They provide a sense of community, instant gratification, and the opportunity to support local businesses.

If you are looking for the best arts and craft supplies and materials, we have both an online and a physical craft store. .

To find out more, you can;

  • Call us at (03) 9587 7037
  • Visit our factory clearance shop at 48 - 58 Overseas Drive, (Gate B) Noble Park North VIC 3174, which is open:
  • Tuesday 10:00am - 2:00pm
  • Wednesday 10:00am - 2:00pm
  • Thursday 10:00am - 2:00pm

(Please note, only clearance items are available for purchase from the factory clearance shop. All other products must be ordered online)

  • Visit our website and leave us an enquiry (also sign up for our newsletter for more information on the latest arts and crafts)
  • Connect with us on social media (Facebook and Instagram)